What we grantee?
Slab and Tile Guarantee:
- We grantee any shortage of cargo due to commercial invoice given.
- Any chipped of edges of slabs & tiles.
- Any tolerances more than standard in thicknesses & dimensions (1mm).
- We grantee any breakage of stone due to insufficient packing.
- We guarantee nonuniform color more than 10% of agreed color.
Blocks Guarantee:
- We grantee & sending cubic shape of block.
- We grantee of any crack in blocks which could be seen by man.
- We grantee big discrepancy of color which could be seen by man with the agreed color.
Strong recommendation to our clients :
- For any claim for above items, please provide us enough film, photos & enough documents.
- Try to check & provide enough documents before clearance of cargo from custom because sometimes damage happened by shipping line so we should have enough evidence from official offices.
- Compensation of any claims will be in two way first is through insurance & second by us so in both case we should have enough documents.